DevOps Engineer - ServiceNow

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA The Service Now Developer is a seasoned subject matter expert, responsible for consulting with internal clients about the software technology environment with medium to high complexity.

This role translates business requirements into technology terms and develops more complex algorithms and programming code for software solutions.

The primary objective of the DevOps Engineer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks and assists with determining how technology can be applied to meet client needs.

Key responsibilities:

- Collaborate closely with Product Owners and Practice Managers to understand detailed business and user requirements and align technical solutions with program goals.

• Assist in preparing technical requirement documents, including system diagrams and flowcharts illustrating data and process flows after proposed system changes.

• Analyze business requirements to ensure the designed ServiceNow solution meets functional, technical, and operational expectations.

• Perform proof‑of‑concept (POC) activities when needed to validate solution feasibility.

• Translate business and technical requirements into comprehensive system design documentation focusing on how the required functionality will be implemented.

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