The Amazon Fulfillment Technologies team in India is looking for a DevOps Engineer to manage all aspects of mission-critical services. Our team of engineers innovate, automate, drive process and service improvements and manage highly available systems that power Amazon fulfillment network worldwide. A successful candidate for this role will have an established background in managing support organization, has a strong customer focus, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. This engineer will collaborate with business teams, program/project management teams, and software engineering teams to help articulate amazon fulfillment strategy to achieve Operational Excellence and scale our business. The role also involves driving smaller scope development projects and building custom tools. ### Basic qualifications - 4+ years of software development, or 4+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems - Experience in agile/scrum or related collaborative workflow - Experience troubleshooting and documenting findings - Drive process and service improvements, and improve day-to-day operational efficiency. - Participate in incident management to resolve outages and communicate with a global audience and participate in calls resolving outage. - Develop and maintain a culture of innovation and operational efficiency in the team. ### Preferred qualifications - Knowledge of distributed applications/enterprise applications - Knowledge of UNIX/Linux operating system - Experience analyzing and troubleshooting RESTful web API calls - Candidates with experience in managing large scale highly available distributed system. - Understanding and experience working with UNIX/Linux fundamentals, Databases, Java, JavaScript. - Strong metrics and operational excellence focus. - Excellent verbal and written communication skills with the ability to bridge between teams of varying technical expertise. - Excellent analytical and quantitative skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.