Deputy Manager - Manufacturing QA

Responsibilities & Key Deliverables

• Experience in Quality assurance function in engine assembly & Testing.

• Experience in handling customer complaints of Industrial application engines and Gensets.

• Responsible for reducing Repairs Per Hundred (RPH)

• Coordinating with Customer care team for effective and immediate customer Complaint resolution.

• Field visits for onsite analysis & understanding applications / Usage

• Providing field fix

• Deployment of current learnings on new product to ensure first time right new product

• Ensuring sustenance of actions taken

• Improving response time

• Co-ordination with other functions such as Customer care, CDMM, PDRDS, Manufacturing, SQI & account for faster implementation of solution

• Participate in DFMEA, PMEA

• Ensure shop floor quality by Sustenance auditing, monitoring, Improving the compliance to standard.

• Hands on experience in data management for all customers and daily MIS.

• Exposure to Quality management systems.