Delivery Manager
Infosys
Job Description – Delivery Manager (Life Sciences) Role Overview The Delivery Manager is accountable for end-to-end delivery of large, complex Life Sciences programs and demonstrates domain expertise, delivery excellence, stakeholder leadership, and capability building aligned with organizational governance and quality frameworks. ________________________________________
Key Responsibilities
Delivery & Program Governance
- Own end-to-end delivery (scope, schedule, cost, quality) for large/multi-tower engagements
- Ensure strict adherence to organizational delivery processes, quality standards, and governance
- Drive Agile/Hybrid execution, including release planning and tracking
- Proactively identify and mitigate risks and dependencies
Client & Stakeholder Management
- Act as single point of accountability for client delivery
- Build trusted advisor relationships with business and IT stakeholders
- Lead governance forums, executive reviews, and escalation management
Financial & Business Ownership
- Own P&L (revenue, margin, forecasting, cost optimization)
- Drive productivity, automation, and continuous improvement initiatives
- Support growth through mining, renewals, and transformation opportunities
Delivery Excellence & Metrics
- Define and track KPIs / SLAs / outcome-based metrics for data-driven delivery
- Ensure compliance with regulatory and quality standards (GxP/FDA where applicable)
- Institutionalize best practices and continuous improvement
People & Capability Development
- Lead and mentor large distributed teams (50–200+)
- Build future-ready delivery capability across technology and domain
- Drive talent development, succession, and high-performance culture
________________________________________ Domain Requirements (Life Sciences) Mandatory experience in one or more:
- Clinical / R&D / Pharmacovigilance
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