Delivery Lead Senior Manager
Accenture
Skill required: Procure to Pay - Account Management Designation: Delivery Lead Senior Manager Qualifications:Any Graduation Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? A service delivery Lead is responsible for making sure that services are being seamlessly delivered to the clients of an organization. They are in charge of a variety of tasks, such as leading delivery teams, , rectifying reliability issues, monitoring progress, tracking CPI, KPIs,. A service delivery Lead is a vital role in boosting the Client experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. Procure to Pay is the process of managing the entire purchasing cycle from ordering goods and services to making the final payment. It includes steps like requisitioning, purchasing, receiving, invoicing, and payment processing. The goal is to ensure efficient and accurate procurement and payment activities. This process helps in maintaining good supplier relationships and controlling costs. Effective Procure to Pay systems streamline operations and improve financial management. keyword includes:- ("Invoice Processing", "PO & Non PO","Vendor Payament","Master Data Managemet", "Vendor Management", "Accounts Payable") Implement client account plans through relationship development and opportunity pursuits that builds deeper client relationships. Includes monitoring existing services to identify opportunities that provide additional and innovative value to the client. What are we looking for? Job Description
- Strong Domain / Technical Knowledge: Hands-on ETE experience to manage PTP, MDM and SCM clients in Managed service model
- Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
- Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
- Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
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