Database Support Engineer

A CAREER WITH POINT72’S TECHNOLOGY TEAM

As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology.

We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

WHAT YOU’LL DO

As Database Support Engineer, you’ll support various critical database platforms across Development, QA, UAT, and Production environments. The role partners closely with application teams, application support, and database engineers and operates within a Follow‑the‑Sun model to ensure availability, performance, and reliability of database services. Key responsibilities include:

• Provide operational support for enterprise database platforms in both on-prem

private cloud and public cloud

• Monitor database health, capacity, performance, and availability, and respond to

alerts, diagnose issues, and perform timely remediation

• Perform routine maintenance activities (patching, upgrades, housekeeping etc)
• Troubleshoot database‑related incidents and collaborate on root cause analysis
• Work closely with application owners, application support teams, and DB Engineers
• Provide guidance on database best practices and operational standards
• Participate in cross‑team problem resolution and continuous improvement

initiatives

• Contribute to design, implementation and testing of automation and self service

capabilities of DB platforms

• Drive continuous improvement, identifying opportunities to reduce toil and increase