AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS’ Infrastructure Physical Security Team is looking for a Data Center Security Specialist with experience working in critical infrastructure installations, ideally data centers. As a Data Center Security Specialist you will be tasked with driving operational security excellence in a control room setting. You will provide support to on-site security and other customers by completing remote security tasks via a chat/phone system. Your vigilance will drive a culture of quality, support, and proactive identification of physical security vulnerabilities for remediation. You will interface directly with customers from across the APJC region covering 11 clusters across 9 countries. You will extract metrics and observe improvements by looking at available data. You will write and implement security procedures and directives, reports, develop presentations, and advise leadership on the status of physical security operations. The ideal candidate will be open to working non-traditional hours to support a 24x7 security operation. Key job responsibilities - Support daily operations of Data Centers/ Colo environments by completing remote security task involving security systems and access control - Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness - Experience with workflow ticketing and extraction development of performance metrics - Lead security investigations across campus facilities - Working in critical infrastructure installations, ideally data centers - May be tasked with working different work shifts consisting of Day, Mid or Evening/Overnight shifts. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. ### Basic qualifications - 1+ years of security operations oversight experience - Bachelor's degree in Information Technology, Computer Science, Engineering or related fields, or 1+ years of customer facing IT role or physical security systems/infrastructure work experience ### Preferred qualifications - Experience with security equipment such as intrusion detection devices, access control systems, etc. - Work all days and shifts, including overtime (24 hours a day, 7 days a week operation, including holidays) - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.