At BT, we’re building secure, scalable digital platforms that support over 100,000 colleagues globally—and Identity & Access Management (IAM) is at the heart of it. We’re looking for an IAM Platform Operations Analyst with hands-on SailPoint Identity Security Cloud (ISC) experience to join our Digital unit. You’ll play a key role in running and improving a critical enterprise IAM platform that enables secure access, supports compliance, and protects BT’s systems and data. This is an opportunity to work at scale, solve complex identity challenges, and contribute to a modern, cloud-based IAM ecosystem.
What you’ll be doing
Hands-on SailPoint Identity Security Cloud (ISC) experience or other identity platforms e.g. Saviynt, One Identity or Ping.
Experience troubleshooting provisioning, workflows, and integrations
Familiarity with Active Directory / LDAP
Experience with REST APIs and integrations
Working knowledge of ITIL processes
Desirable Skills / Experience
SailPoint connector configuration experience
SailPoint Certifications
Scripting (PowerShell, Python, BeanShell)
SQL for troubleshooting/data analysis
Cloud exposure (Azure, AWS, GCP)
Knowledge of ICOFR aka SOX, GDPR, or similar frameworks
BT is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
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