Customs Brokerage-Service Manager

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals

• 350+ locations worldwide

• Fortune 500

• Globally unified systems.

The Expeditors MAA branch is a cornerstone district in our network. It is a large branch with consistent growth across all aspects of our business. The MAA branch has a strong history of developing high-performing talent for the organization. MAA was awarded the Global District of the Year in 2015—one of the most prestigious awards in our company. Like every Expeditors office, the MAA branch is people-first, delivers exceptional customer service, and maintains high operational standards. We take care of our employees, and they take care of our customers.

The MAA region covers Tamil Nadu, a high-potential growth market with a wide range of industrial verticals and strong global trade activity. The region’s key strengths include four active ports, a major South India air gateway, and well-connected road networks—enabling a broad range of supply chain solutions to serve customers efficiently.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Position Overview

We are looking for a Customs Brokerage Manager to lead our Customs Brokerage department in Chennai. The successful candidate will manage customs brokerage operations, ensure strong customs compliance, develop people, improve operational efficiency, support customer relationships, and drive profitable growth.