Customer Support Specialist - Domestic Web Chat Process Non Voice

About the job

Greetings from Teleperformance!!! Process: Web chat into Telecom processRole: Customer SupportShift: 7AM-12AM (Rotational Shift)Location: Ambit IT Park, Ambattur ChennaiQualification: Any Degree (UG & PG both can apply)Experience: Min 1 yr in any BPO (Mandatory)Salary: 21k Gross and 17k Take Home Note: Looking for immediate joinersInterested candidates can call Jagadeesan HR - 9842425551 / 10Am to 8PM or drop your resume to jagadeesan.jagadeesan@teleperformancedibs.com Roles and Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Maintain accurate records of all interactions with customers using CRM software.
• Hindi Chat support.

Desired Candidate Profile

• 1-2 years of experience in non-voice processes such as email support or chat processing.
• Good communication skills in English (Oral & written)
• Should have skill to read and write Hindi
• Should have basic knowledge about telecom process.
• Should have typing skill.
• Should have knowledge to draft mail.

Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.Walk In - Monday to Friday Morning 11AM to 2.30PM.Exclude Govt Holidays Note: while you come for walk-In interview carry your updated resume & Aadhar card mention "Jagadeesan" on top of your resume.

Who can apply

Only those candidates can apply who

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation: After probation:

Annual CTC: Competitive salary

Number of openings

1 Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.