Customer Support Executive/Lead Generation

About the job

Key Responsibilities

1. Generate and qualify leads through online research, referrals, networking, and other lead generation activities.

1. Achieve assigned lead generation targets through proactive outreach.

1. Handle customer queries related to insurance policies, renewals, claims, coverage, and policy services.

1. Assist customers with documentation, policy issuance, servicing, and other insurance-related processes.

1. Provide timely support and ensure a seamless customer experience throughout the customer journey.

1. Build and maintain strong customer relationships through regular follow-ups and excellent service.

Skill(s) required

English Proficiency (Spoken)

Other requirements

1. 0-1 year of experience as a customer support executive, telesales.

1. Freshers with strong communication skills

1. Graduated in any discipline.

1. Strong verbal and written communication skills.

1. Good interpersonal and relationship-building abilities.

1. Ability to work in a target-driven environment.

Salary

Probation:

Duration:

Salary during probation: After probation:

Annual CTC: ₹ 2,50,000 - 3,50,000 /year

Number of openings