Customer Support Executive

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Customer Support Executive – Sales

Internal Job Description

Job Title: Customer Support Executive – Sales

Location: Hyderabad

About Us

Toshniwal Instruments(Madras) Pvt Ltd (an Ingersoll Rand Busniess) is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical and mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation or any other characteristics protected by applicable laws, regulations and ordinances.

Job Overview

The Customer Support Executive – Sales is responsible for providing end‑to‑end customer support across the sales lifecycle, from order processing and coordination to customer communication and issue resolution. The role works closely with sales, service, planning, and logistics teams to ensure high customer satisfaction, timely order fulfillment, and effective sales support.

Key Responsibilities

• Support sales teams with order processing, documentation, and customer communications

• Act as a primary point of contact for customers for order status, deliveries, and basic commercial queries

• Coordinate with planning, production, stores, and logistics teams to ensure timely order execution