Customer Success & Operations Executive
Internshala
About the job
Customer Success & Operations Executive Company: Vaayu Software Pvt LtdLocation: Ranchi (Hybrid Work from Home up to 23 days per week)Employment Type: Full-time About VaayuVaayu Software Pvt Ltd is building vayuhelp.com, a platform that connects customers with trusted local service providers. We are an early-stage startup looking for people who enjoy taking ownership, learning quickly, and contributing across multiple functions. Role Overview We are looking for a Customer Success & Operations Executive who can handle customer enquiries, support bookings, coordinate with service providers, and assist with lead follow-ups and sales activities.This role is ideal for someone who enjoys communicating with people, solving problems, and helping a growing startup deliver a great customer experience.
Key Responsibilities
Handle customer enquiries via phone, WhatsApp, and email Assist customers with bookings, rescheduling, and support requests Coordinate with service providers to ensure smooth service delivery Follow up with customers and collect feedback Support provider onboarding and communication Maintain records of customer interactions and bookings Assist with lead follow-ups and basic sales activities Escalate operational issues when required Requirements Bachelor's degree in any discipline Strong communication skills in Hindi and English Comfortable handling calls and customer interactions Basic computer and internet skills Organized, responsive, and self-motivated Prior experience in customer support, telecalling, operations, or sales is preferred Fresh graduates with strong communication skills may also apply What We Offer Hybrid work flexibility Direct exposure to startup operations and growth Fast learning and career development opportunities Performance-based growth Supportive and collaborative work environment Interested candidates can apply through LinkedIn or share their resume with Vaayu Software Pvt Ltd at careers@vaayusoft.com.
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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