Customer Success Manager, Arabic Speaker

LIFE AT UIPATH

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

YOUR MISSION

This Dubai-based role is for a Customer Success Manager who can be strategic with executives, precise with operating plans, and practical with customer adoption realities.

In this role you will guide our enterprise customers through their post-sales journeys and AI-powered automation transformation programs. Based in Dubai, you'll be the strategic orchestrator who turns automation ambition into measurable business outcomes for local customers.

The successful candidate will be a strategic thinker with a deep understanding of professional services, adoption strategies, organizational change management, and a proven track record of delivering impact to customers. This role requires executive presence, operational discipline, a strong bias towards action, and the ability to navigate ambiguity while driving results through internal and external teams.

WHAT YOU'LL DO AT UIPATH

• Own and orchestrate the customer's end-to-end adoption journey, building comprehensive value delivery plans and coordinating across internal and external workstreams from planning to realization

• Establish and run governance cadence including operational syncs, steering forums, and quarterly business reviews with clear workstream plans, timelines, and success milestones

• Serve as the primary point of contact and trusted advisor, cultivating strategic relationships with executives and key stakeholders to align automation solutions with business objectives

• Define, track, and realize customer value by monitoring KPIs, ROI, savings, productivity gains, and documenting success stories that reinforce transformation impact