Assist customers in understanding products and resolving basic issues.
Escalate technical concerns to the appropriate teams when required.
Ensure a positive customer experience throughout the customer journey.
Conduct follow-ups to ensure customer satisfaction and issue resolution.
Collect customer feedback and recommend improvements to products, services, and processes.
C. Competitor Analysis
Research competitors, industry trends, and market developments.
Compare competitor pricing, features, positioning, offers, and customer reviews.
Utilize AI tools and research methods to analyze competitor strengths and weaknesses.
Provide insights and recommendations to improve sales messaging, positioning, and customer acquisition strategies.
Track customer objections, market demand, and emerging opportunities to support business growth.
Skill(s) required
ChatGPT Claude Customer Support English Proficiency (Spoken) English Proficiency (Written) Gemini Grok MS-Excel Sales Sales Management Sales Strategy
Who can apply
Only those candidates can apply who
have minimum 1 years of experience
Other requirements
Required Skills:
Experience in SaaS, software sales, or technology solution sales.
Familiarity with AI tools and the ability to use them effectively in day-to-day work.
Strong target orientation with the ability to consistently achieve sales and business development goals.
Self-driven mindset with the ability to think independently, take initiative, and execute tasks with minimal supervision.
Hands-on experience with CRM platforms, WhatsApp sales, LinkedIn outreach, email campaigns, and lead nurturing activities.
Strong communication, relationship-building, and customer engagement skills.
Confident, disciplined, and customer-focused approach to sales and account management.
Ability to work effectively in a fast-paced, dynamic software or SaaS company environment.
Strong problem-solving, follow-up, and organizational skills.
Ability to manage multiple leads, opportunities, and customer interactions simultaneously.
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: ₹ 2,00,000 /year Annual CTC breakup:
Fixed pay: ₹ 1,00,000 /year
Variable pay: ₹ 1,00,000 /year
Number of openings
1
About Aerimak Business Solutions Private Limited
Aerimak is a technology and innovation company focused on building AI-powered products, automation systems, and digital solutions that help businesses work smarter, faster, and more efficiently.
We combine artificial intelligence, smart workflows, and practical execution to solve real business problems. Our mission is to reduce manual work, improve decision-making, and create scalable solutions that support long-term growth.
Aerimak is built for the future, where businesses use AI not as a trend, but as a powerful tool to save time, increase productivity, and unlock new opportunities.
