Customer Specialist
Internshala
About the job
Hiring: Customer Support Executive Voice Process
Company: TeleperformanceLocation: Gurgaon DowntownShift: Night Shift (6:30 PM onwards)Working Days: 5 Days a WeekTransportation: Both-side Cab Facility Provide d Work LocationGurgaon Downto wn About the RoleTeleperformance is hiring dynamic and customer-focused professionals for its Voice Process team. If you have experience in customer service, BPO, voice support, sales, or upselling and are looking for a growth-oriented career with a global organization, this opportunity is for y ou. Key Responsibili
- tiesHandle inbound and/or outbound customer calls professiona
- lly.Resolve customer queries, concerns, and complaints efficien
- tly.Deliver excellent customer service and ensure high customer satisfact
- ion.Identify customer needs and recommend suitable products or servi
- ces.Achieve assigned upselling and cross-selling targ
ets.
Eligibility Cr
- iteriaGraduate in any disci
- pline.Minimum 6 months of experience in Customer Support, Voice Process, BPO, Customer Service, Sales, or Upse
- lling.Excellent verbal communication and interpersonal s
kills.
What
- We Offer5-day wo
- rk week.Both-side cab facility for safe and convenient transpo
- rtation.Opportunity to work with a global leader in customer experience man
agement. Interested candidates can share their details in the following format:Name:Current Location:Total Experience:Relevant Experience (Customer Support/Voice Process/Upselling):Last Drawn Salary:Notice Per iod (NP): Interested candidates share their details hereNote- in subject line please mention CV for Upselling"Diksha.Saxena@teleperfo rmance.com
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
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