Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sales - Anand - Maruti Sankalp - CSE

Major Deliverables:

• Generate leads & business from assigned dealership as well as the open market

• Maintain a healthy relationship with Dealers for sales objective.

• Ensuring Post Disbursal Documents (PDD) updation

• RC, First EMI & Non starter collection & its updation to maintain the portfolio

• Timely Communication to dealer’s staff about the scheme / HO communication about payouts/RC, etc

• Ensure enhanced sourcing & business at the dealer counter(s) being managed

• Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team

• Understanding of customers’ need and proper guidance / explanation of the finance schemes to the customers

• Daily sharing of MIS with case wise status of the leads given by dealership

• Minimum Nos. expected as per productivity matrix.

• Login to conversation – to maintain the targeted ratio.