Customer Service Executive (Multilingual)

About the job

Key Responsibilities

1. Handle inbound and outbound calls for lead generation and customer engagement activities.

1. Maintain and update customer records accurately in the system.

1. Address customer queries professionally and ensure a positive customer experience.

1. Follow up with prospective customers and provide relevant information as required.

1. Adhere to company processes, policies, and quality standards during customer interactions.

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written)

Other requirements

1. Fluency in English is mandatory.

1. Proficiency in at least one of the following regional languages: Assamese, Bengali, Kannada, Malayalam, Odia, Punjabi, Tamil, or Telugu.

1. Minimum qualification of HSC (12th pass).

1. Freshers and experienced candidates are welcome to apply.

1. Strong verbal communication skills in English and the selected regional language.

1. Customer-focused attitude with a willingness to learn and grow.

1. Basic computer knowledge.

1. Good interpersonal and communication skills.

Salary

Probation:

Duration:

Salary during probation: After probation: