Customer Service And Operations

About the internship

Selected intern's day-to-day responsibilities include

1. Handle customer queries via email, chat, and phone in a timely and professional manner.

1. Resolve customer issues efficiently while ensuring high customer satisfaction.

1. Provide accurate information about products, services, and company policies.

1. Communicate clearly and effectively with customers across all support channels.

1. Document customer interactions and maintain accurate records in the CRM system.

1. Escalate complex customer issues to the appropriate team when required.

1. Follow up with customers to ensure their concerns are fully resolved.

1. Adhere to company processes, guidelines, and quality standards.

1. Collaborate with team members to enhance the overall customer experience.

1. Stay updated on product knowledge and company announcements.

Skill(s) required

Effective Communication Interpersonal skills

Who can apply

Only those candidates can apply who

1. are available for full time (in-office) internship

1. can start the internship between 22nd Jun'26 and 27th Jul'26

1. are available for duration of 6 months

1. are from Noida only