Excellent written and verbal communication skills.
Strong problem-solving and decision-making abilities.
Ability to handle customer queries calmly and professionally.
Good listening skills with strong attention to detail.
Familiarity with CRM tools such as Freshdesk is preferred.
Ability to multitask and manage time effectively in a fast-paced environment.
Customer-focused mindset with a positive attitude.
Prior experience in customer support or a similar role is an added advantage.
Strong interpersonal skills and the ability to work effectively as part of a team.
Perks
Certificate 5 days a week
Additional information
This is a full-time, 6-month work-from-office internship based at Times Internet, Sector 16A, Film City, Noida.
Working days are 6 days a week with one rotational day off.
Office timings are 9:30 AM to 6:00 PM.
The stipend ranges from ₹15,000 to ₹20,000 per month.
Candidates must have their own laptop.
Number of openings
2
About Times Internet Limited
At Times Internet, we build premium digital products that simplify and enhance the everyday lives of people. We are India's largest digital products company with a presence in a wide range of categories across news, entertainment, marketplaces, and transactions. Many of our products are market leaders & iconic brands in their own right. TOI, ET, Indiatimes, NBT, ET Money, TechGig, and Cricbuzz, among others, are products that bring you closer to your interests and aspirations. We are excited by new possibilities and look forward to bringing new products, ideas, and technologies that help people make the most of every day. Build a career of purpose & passion with Times Internet.