Customer Relationship Management

About the internship

Selected intern's day-to-day responsibilities include

1. Maintaining and updating customer records in CRM systems.

1. Tracking customer interactions, inquiries, orders, and follow-ups.

1. Assisting in customer communication through calls, emails, and messages.

1. Coordinating with sales, production, dispatch, and other departments to ensure smooth customer servicing.

1. Following up on customer requests and pending actions.

1. Supporting the team in resolving customer queries and concerns.

1. Preparing and updating CRM reports and trackers.

1. Monitoring customer activities and maintaining accurate records.

1. Generating basic reports related to customer interactions and follow-ups.

1. Ensuring proper documentation and database management.

1. Supporting cross-functional projects and additional responsibilities as assigned by management.

Skill(s) required

Client Interaction Client Relationship Management (CRM)

Who can apply

Only those candidates can apply who

1. are available for full time (in-office) internship

1. can start the internship between 8th Jun'26 and 13th Jul'26

1. are available for duration of 3 months