Customer Relationship Associate (CRA)

About the job

Sayali Rajadhyaksha Sarees is a growing brand. We engage with customers across all states within India as well as outside India. Their feedback, suggestions, and inputs are an integral part of our processes. The Customer Relationship Associate (CRA) will need to connect with customers, solve their complaints and issues, take feedback from them as required, and seek their testimonials at studios and exhibitions/events within and outside Mumbai. Qualification- Prior 1-2 years experience preferable- Good Communication skills (Hindi, Marathi, and English)- She/He should be able to use social media platforms like WhatsApp, Facebook, and Instagram. Description- Develop client relationship Database and nurture new relationships.- Ensure acquisition- Manage Customer satisfaction of walk-in customers- Ensure store upkeep- Oversee online sales, including website management and Whatsapp sales.- Monitoring Inventory regularly- Promptly respond to customer queries on webchat, social media, and WhatsApp.- Keeping records of sales and contacts. Also, ensure the timely delivery of all records This is strictly a full-time and in-office job, 6 days a week. No possibility of work-from-home as such. If you believe you are the right fit for the job, please do proceed further in the application. You can tag other suitable candidates as well. Office location: Vile Parle East, Mumbai

Who can apply

Only those candidates can apply who

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation: After probation:

Annual CTC: Competitive salary

Number of openings

1 Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.