via Career pages·6d ago
Customer Experience Program Manager, Customer Recovery & Acceleration
Blackbaud
Full-timeOn-siteprogram managementcustomer successstakeholder managementcross-functional leadershiproot cause analysischange managementdata analysiscustomer recovery planninghealth monitoringexecutive communicationadoption frameworksrenewal risk mitigationchurn prevention strategiesproduct usage analysisworkflow redesignconfiguration guidanceissue escalationroadmap alignmentproduct gap feedback
Location:Hyderabad, Telangāna, IndiaType:Full-timePosted:6d ago
Embrace the opportunity to become a Customer Experience Program Manager and lead high-impact recovery and acceleration initiatives for high-risk, under-performing customers. Drive cross-functional collaboration, deliver measurable outcomes, and shape customer success strategies in a dynamic, data-driven environment. Make a measurable impact on customer retention, adoption, and operational excellence.
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