Credit & Collections Analyst (Portuguese Language)

Oracle’s Finance team supports global financial operations, governance, reporting, credit, collections, and customer account management across Oracle’s business. This role sits within the Finance / Accounts Receivable / Credit & Collections function and supports Portuguese-language customer and stakeholder interactions.

We are seeking a Portuguese-speaking Credit & Collections / Accounts Receivable Analyst with 2 to 5 years of experience to support Oracle Finance in managing past-due invoices, account reconciliation, customer collections, employee overpayment recovery, and credit risk review.

The role will partner with sales support, accounts receivable, departmental managers, and customers to resolve outstanding balances, assess payment ability, prepare collection reports, and support timely credit decisions.

Key Responsibilities

• Manage a portfolio of Portuguese-language customer accounts, including past-due invoices, delinquency, write-offs, credit memos, additional interest, and reconciliation items.

• Communicate with customers, sales support, accounts receivable, and internal Oracle Finance stakeholders to resolve payment issues.

• Collect outstanding invoices from past-due accounts in line with Oracle’s finance policies and customer engagement standards.

• Support recovery of overpayments from current and former employees, partnering with departmental managers to identify and reduce root causes.

• Conduct pre-sale credit risk evaluations, prepare recommendations, and support credit approval decisions for new accounts.

• Identify deteriorating credit situations and recommend appropriate mitigation or escalation actions.

• Prepare accurate collection reports, portfolio updates, and account status summaries.