Content Moderation Analyst And Policy Expert

About the job

HelloGreetings from ZettaMine Labs Pvt Ltd!! We are looking for Content Moderation Analyst and Policy Expert for PAN India. Job Role : Content Moderation Analyst and Policy Expert.Location : PAN IndiaNotice Period : NA( As it is for Gig Workers)Experience : 2 to 4 yearsRelevant Exp : Minimum of 2 Years Experience in below list Skills Content policy interpretation Multi-modal content review Harm taxonomy classification Mis/disinformation identification Culturally nuanced evaluation Policy ambiguity & escalation judgment AI moderation evaluation & auditing Annotation QA & inter-rater reliability Mandatory :

• Bachelors degree or higher in Communications, Political Science, Sociology, Law, Psychology, Journalism, or Linguistics (equivalent T&S or policy experience considered)
• 2+ years in content moderation, trust and safety, content policy, or closely related field; proven ability to apply complex policy frameworks across ambiguous content scenarios.

Job Description:As a Content Moderation & Policy Expert Rater, you will evaluate platform content text, images, video, audio against trust and safety policies, producing high-quality human judgments that train and calibrate AI moderation systems. You will assess content across harm categories (hate speech, harassment, mis/disinformation, violent extremism, self-harm, policy-violating synthetic content) and evaluate AI moderation decisions for accuracy, bias, and policy alignment. This role demands policy reasoning, cultural literacy, and professional resilience within Platinas structured wellbeing framework.

Key Responsibilities

Content Evaluation & Harm Classification

• Review and classify content across harm taxonomies: hate speech, violent extremism, graphic violence, adult content, self-harm, mis/disinformation, spam, and coordinated inauthentic behaviour
• Distinguish policy-violating content from protected speech, satire, and educational context; annotate severity, context, and intent; handle multi-language and multi-modal content with cultural sensitivity.

Policy Interpretation & AI Evaluation

• Apply content policies consistently across edge cases, novel formats, and ambiguous scenarios; flag coverage gaps for escalation
• Rate AI moderation decisions for accuracy, fairness, and bias patterns; produce RLHF preference annotations to improve AI moderation calibration.