YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.
At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.
We are looking forward to hire IT Service desk Professionals in the following areas :
Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply.
PREFERRED SKILLS:
Hardware: Experience troubleshooting Lenovo, Dell, and Apple laptop hardware.
VDI: Managing virtual desktop infrastructures like VMware Horizon.
MDM: Enrolling mobile devices in corporate management portals.
BEHAVIORAL ATTRIBUTES:Communication: Excellent verbal and written skills for non-technical users.
Empathy: Patience and understanding when handling stressful user issues.
Problem Solving: Strong analytical thinking under tight time constraints.
Self-Motivation: Ability to work independently and be a team player at sametime with minimal remote supervision.
PRIMARY SKILLS:
Operating Systems: Advanced Windows 10/11 and macOS troubleshooting.
Software Support: Office 365, Teams, Microsoft Entra ID (Active Directory).
Endpoint Management: Microsoft Intune, SCCM, or Jamf administration.
Networking: Strong TCP/IP, DNS, DHCP, and VPN troubleshooting.
Remote Access: Proficiency with Citrix, RDP, Zoom, and TeamViewer.
Fluent in English, in both oral and written communication
Good knowledge in Utility software technical knowledge such as Antivirus and others.
Willingness to do 24x7 Rotational Shift, ability to working from office is preferred, location will be city with Yash Office.
DESIRABLE SKILLS:
Cloud Basics: Knowledge of AWS or Microsoft Azure environments.
Scripting: Basic PowerShell or Bash scripting for task automation.
Cybersecurity: Familiarity with EDR tools like CrowdStrike or Defender.
ITIL Framework: Understanding of incident and change management workflows.
Accountability:
Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.
Agility:
Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.
Collaboration:
Participates in team activities and reaches out to others in team to achieve common goals.
Customer Focus:
Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.
Communication:
Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees.
Drives Results:
Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.
Certifications
Mandatory: CA, AZ104, MCSA, Business Intelligence Development Certification, Microsoft Certified Azure AI, Azure Data & Azure Administrator; Desirable: OCP, CCP/Yash defined course, Administration level Certification of any Storage Tool/Backup Tool
Mandatory: ITIL V4 Foundation
NCA - Nutanix Certified Associate
At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.
Our Hyperlearning workplace is grounded upon four principles
Flexible work arrangements, Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals,
Stable employment with a great atmosphere and ethical corporate culture
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