Job SummaryThe Cloud Specialist role focuses on managing and optimizing Microsoft Teams environments within the Media and Entertainment domain. This hybrid position requires expertise in Microsoft Teams administration and collaboration tools ensuring seamless communication and productivity for the organization. Responsibilities • Manage and optimize Microsoft Teams environments to ensure seamless communication and collaboration across the organization. • Provide technical support and troubleshooting for Microsoft Teams-related issues ensuring minimal downtime and maximum efficiency. • Implement and maintain best practices for Microsoft Teams administration focusing on security scalability and user experience. • Collaborate with cross-functional teams to design and deploy solutions that enhance productivity and align with organizational goals. • Monitor system performance and usage metrics to identify areas for improvement and implement necessary changes. • Develop and deliver training materials and sessions to educate users on Microsoft Teams features and functionalities. • Stay updated on the latest Microsoft Teams updates and features ensuring the organization leverages cutting-edge collaboration tools. • Work closely with stakeholders in the Media and Entertainment domain to understand specific requirements and tailor solutions accordingly. • Ensure compliance with industry standards and regulations while managing Microsoft Teams environments. • Create detailed documentation for system configurations processes and troubleshooting guides to support ongoing operations. • Coordinate with vendors and external partners to resolve technical issues and implement new features or updates. • Drive innovation by identifying opportunities to enhance collaboration tools and processes within the organization. • Support hybrid work model initiatives by ensuring Microsoft Teams is optimized for both in-office and remote users. Qualifications • • Possess strong expertise in Microsoft Teams administration including configuration troubleshooting and optimization. • Demonstrate proficiency in collaboration tools specifically Microsoft Teams to support organizational communication needs. • Have a solid understanding of the Media and Entertainment domain enabling tailored solutions for industry-specific challenges. • Exhibit excellent problem-solving skills to address technical issues and improve system performance. • Showcase strong communication skills to effectively collaborate with cross-functional teams and stakeholders. • Display a proactive approach to staying updated on new features and technologies related to Microsoft Teams. • Hold a minimum of 7 years of relevant experience with a maximum of 10 years in managing collaboration tools and systems. • Demonstrate the ability to work in a hybrid work model ensuring seamless integration of remote and in-office operations. • Possess a detail-oriented mindset to create comprehensive documentation and training materials. • Exhibit a customer-focused approach to provide exceptional support and solutions for end-users. • Show adaptability to work within the dynamic and fast-paced Media and Entertainment domain. • Have a proven track record of driving innovation and improving collaboration tools within an organization. About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant. Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.