1. Handle client communication via email in a professional and timely manner 2. Respond to client queries, concerns, and requests with clarity and accuracy 3. Maintain proper email etiquette and ensure high-quality written communication 4. Coordinate with internal teams to gather information and provide accurate updates to clients 5. Follow up with clients to ensure smooth issue resolution and client satisfaction 6. Maintain records of client interactions and communication history 7. Ensure all communication aligns with company standards, professionalism, and tone