About The Opportunity Role: Category Manager Level: Deputy Manager / Manager Location: Gurugram Reporting To: Director - Category Manager About The Function The Alternate Accommodation business at MakeMyTrip is a key growth engine, offering travelers a wide array of stays beyond traditional hotels—including villas, homestays, and unique boutique properties. With a focus on expanding high-quality supply, fostering strong partner relationships, and delivering distinctive experiences across India and international markets, this segment is central to the company’s vision of redefining travel. At the heart of this business is the Category team— drives growth, conversion, supply quality, pricing optimization, and customer experience for the Alternate Accommodation business. About The Role As a Lead Category Manager, you will drive category growth by leveraging a strong understanding of consumer behaviour, demand patterns, pricing, and marketplace dynamics. You will be responsible for improving conversions, optimizing margins, and enhancing overall business performance. In this role, you will work extensively with large datasets to derive actionable insights and collaborate closely with cross-functional teams. You will play a critical role in shaping strategy while also driving execution to effectively scale the category What Will You Be Doing Category Ownership and Growth Responsibility Owning category-level business metrics including conversion and transaction growth, and continuously identifying levers to improve performance. Analyzing customer demand trends, traffic behavior, pricing competitiveness, and supply performance to uncover growth opportunities. Driving short-term and long-term business strategies for Alternate Accommodation. Collaborating with marketing teams on campaigns, promotions, and traffic planning initiatives. Working closely with supply and product teams to enhance platform conversion and overall customer experience. Monitoring and improving business KPIs through rigorous tracking and data-driven decision-making. Identifying new market opportunities, customer segments, and emerging travel trends. Supporting automation initiatives across pricing, reporting, and business alerts. Partnering with product teams to improve user journeys, search visibility, merchandising, and booking funnel performance. Conducting competitor benchmarking and deriving actionable insights to strengthen category positioning. Data Analytics & Reporting Developing dashboards, reports, and business insights using multiple data sources. Performing deep-dive analysis to understand drivers of growth, conversion, cancellations, and customer engagement. Using SQL, Excel, and analytics tools to support business decisions and identify optimization opportunities. Translating complex datasets into clear, actionable recommendations for stakeholders Qualification & Experience: A master’s degree from a reputed institute, along with 2 to 4 years of experience in managing a category within internet, e-commerce, travel organizations, or marketplace businesses Key Success Factors Of The Role Strong orientation towards business growth and ROI Sharp analytical thinking with a passion for data-driven problem solving and structured decision-making. Ability to think strategically while maintaining a strong execution focus to drive measurable business outcomes. Experience in scaling category portfolios and leading innovation-led growth initiatives. Ownership of end-to-end product journeys with a focus on cohort-specific experiences and customer-centric design. Agility to thrive in ambiguous environments, with a test-and-learn mindset and an iterative approach to driving performance improvements.