via Internshala·Today
Cash Management Analyst (Night Shift)
Internshala
Full-timeOn-site
Location:NanakramgudaType:Full-timePosted:Today
About the job
Job Title: Cash Management AnalystShift Timing: 10:30PM-7:30 AMExperience Required: 1.5-3YearsRequires 5days Working from Office.Interview Mode: Inperson Interview Job Description:Reconciliation, book keeping, balance sheet, forecasting, treasury / vault management, Excel is mandatory.Key Responsibilities
- Develop and maintain strong knowledge of cash management principles, processes, and regulatory requirements.
- Provide end-to-end cash management support for an assigned region (approx. 250 ATMs; $510M monthly throughput).Cash Operations & Monitoring
- Monitor daily ATM and customer performance, ensuring adherence to SLAs and KPIs.
- Analyse transaction data to identify trends, performance gaps, and opportunities for optimization.
- Proactively manage cash levels to prevent outages, including identification and resolution of cashout risks.
- Initiate fund transfers and drawdown requests between funding and correspondent bank accounts.
- Dispatch cash handlers or service personnel for replenishment, maintenance, or issue resolution as required.Forecasting & Reporting
- Develop and adjust cash demand forecasts based on usage patterns and operational requirements.
- Track actual vs. forecasted usage and implement corrective actions.
- Produce monthly performance reports with insights and recommendations for stakeholders.Vendor & Stakeholder Management
- Liaise with cash-in-transit (CIT) providers to optimize replenishment schedules and service delivery.
- Support new customer onboarding and ensure smooth operational integration.
- Act as a point of contact for customer issues, ensuring timely resolution or escalation.Issue Resolution & Continuous Improvement
- Investigate ATM downtime, transaction issues, and carrier discrepancies (overages/shortages).
- Identify root causes of low-performing terminals and implement corrective actions.
- Recommend and implement service improvements to enhance customer experience and operational efficiency.Documentation & Compliance
- Ensure procedural manuals and operating documentation are accurate and up to date.
- Adhere to company policies, accounting standards, and regulatory requirements.Team Support & Leadership
- Provide second-level support and guidance to junior team members.
- Coach and mentor coordinators on cash optimization and operational best practices.
- Offer coverage during peak workloads or team absences.
- Act as deputy for Senior Cash Analyst/Manager when required, serving as first point of contact.
- Support team performance by contributing to workload planning, direction, and motivation.Projects & Initiatives
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