Procons Innovations Pvt. Ltd., the official franchise partner of Amore Gelato & Café, is hiring energetic and customer-focused cafe staffs for our outlets at Kadavanthra and Lulu Mall. If you're passionate about desserts, love customer interaction, and enjoy working in a fast-paced retail environment, this opportunity is for you! ✅ Key Responsibilities - Serve gelato, shakes, beverages, and café food items with precision and a friendly attitude. - Attend to customers courteously at the counter and provide excellent customer service. - Operate the POS system, process orders, payments, and handle customer queries efficiently. - Prepare and assemble café food items as per standard operating procedures (SOPs). - Ensure consistency in product quality, presentation, and portioning standards. - Assist with basic food preparation activities, including plating, heating, garnishing, and packaging. - Coordinate with kitchen and bakery staff to ensure smooth and timely order fulfillment. - Maintain kiosk/café hygiene, clean counters, equipment, and customer areas throughout the day. - Replenish stocks of gelato, beverages, packaging materials, and other operational supplies. - Follow food safety, hygiene, sanitation, and quality standards at all times. - Ensure proper handling and storage of ingredients and prepared food items. - Monitor stock levels and report shortages to the supervisor or store manager. - Assist in opening and closing operations as per the duty schedule. - Engage in upselling, product recommendations, free sampling, and promotional activities to enhance customer experience and sales. - Adhere to all company policies, SOPs, safety procedures, and compliance guidelines. 🎓 Requirements - Experience: 1–3 years in F&B, retail, or hospitality - Language: Basic communication skills in Malayalam and English - Attitude: Positive, team-player, and customer service-oriented - Appearance: Presentable and well-groomed - Location: Must be based in or willing to relocate to Kochi - Preferred: Students pursuing Hotel Management, Hospitality, or Tourism 🕒 Shift Timings 📍 Amore Kochi (Café) - Full-Time: Rotational shifts (10:00 AM – 8:00 PM / 3:00 PM – 1:00 AM) 📍 Lulu Mall Kochi (Kiosk) - Full-Time: Rotational shifts (9:00 AM – 7:00 PM / 1:30 PM – 11:30 AM) 📩 Apply Now Apply via LinkedIn or Send your CV to 👉 info.proconsindia@gmail.com