Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
The Enterprise Transformation Programme is a multi-year journey focused on transforming the Haleon business building an organisation that is wired for excellence to be able to deliver our ‘Win as One’ strategy and drive growth through continuous improvement. The programme aims to strengthen the heartbeat of our business enabling us to become more agile, efficient, and innovative and is enabled through SAP S/4HANA. The Business Process Expert partners with Business Process Owners and functional teams to design, govern, and continuously improve end-to-end business processes.
Detailed Responsibilities
Business Process Experts (BPE) are responsible for shaping, measuring and continuously improving process elements to deliver business value. The role partners with the Business Process Owner (BPO) and other BPEs to manage the current process (including ensuring proposed changes are aligned to the intended future state), define the future end‑to‑end process vision and roadmap, ensuring high‑quality, well‑controlled and user‑centric processes are created, and drive the transition from current state to future state through disciplined execution, strong governance and effective change delivery. They support the BPO in maximising value delivery through rigorous performance management, adoption oversight and continuous improvement activities, to ensuring that committed benefits are realised and sustained.
The BPE needs to exhibit strong leadership, deep understanding of business processes, communication skills, stakeholder engagement, project management abilities and commitment to continuous improvement.
Finance Reporting and Analytics Business Process Expert
- Strong understanding of Haleon data sources, structure and flows and ability to turn them into management insights to enable real time decision making and performance management, working collaboratively with, building on and transforming the finance reporting and analytics capabilities currently in development.
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- Drive upstream reporting and analytics design as part of S4Hana implementation and ensure ongoing continuous improvement thereafter.
- Knowledge of and ability to leverage latest technology enablers to integrate various analytics platforms and to develop intuitive user-friendly interfaces, with the end user in mind both for people within and outside of the finance function.
- Drive to bring outside best-in-class perspective in.
- Standardise KPIs and unify the data model to enable predictive analysis and dynamic scenario planning.
- Strong understanding of how the definition of data attributes and the future data hierarchies should be leveraged to deliver insightful reporting and analytics.
- Strong understanding of data management principles and data governance frameworks.
- 10+ years of hands on experience with Finance Reporting & Analytics and modern data technologies and reporting tools (including SAP Analytics Cloud, Power BI, new AI trends, etc.) is a requirement.
- S4Hana experience will be an advantage.
Design Plan and Coordination:
- Collaborate with the BPO and the relevant function(s)/operating units to ensure design meets requirements and strategic objectives.
- Facilitate workshops to gather input, feedback, and socialise recommendations made with the functions/operating units to refine and finalise process design in partnership with the BPO and other BPEs.
- Collaborate with the BPO to document “to be” processes; and support evaluation of “as is” processes identifying bottle necks, inefficiencies, and duplication.
- Drive decisions through relevant governance forums, ensuring decisions are communicated to stakeholders in a timely manner.
- Align designs with programme timelines and milestones, ensuring coordination with other functional areas and interdependent programmes.
Readiness for Delivery:
- Support the Functional Leader in evaluating the preparedness of their functional area for programme delivery, identifying any gaps and proposing solutions.
- Support the business change team in understanding people implications for the change and defining and delivering relevant interventions to create conditions for successful adoption.
- Create appropriate documentation for new processes; partnering with Training & Adoption team to develop appropriate training/upskilling for colleagues to support adoption and benefit realization.
Managing Transition phases:
- Partner with the Business Continuity Manager to establish and manage interim operating states to support business continuity during the change.
- Collaborate with operational teams to design and implement interim processes, ensuring minimal disruption to existing operations.
- Ensure that plans are in place to transition from interim states to permanent processes in a sustainable way.
Stakeholder Engagement:
- Foster effective relationships with stakeholders, ensuring alignment and collaboration.
- Communicate effectively, adapting messaging for different audiences to ensure clarity and engagement in the programme objectives.
- Champion the interest of the process vision, ensuring priorities are reflected in programme decision-making and feedback loops are effective.
Experience and Key Competencies:
- 10+ years of experience working in complex, global organisations, ideally within Consumer Health, or FMCG sectors.
- S4Hana experience is an advantage.
Technical skills
- Strong analytical skills: ability to analyse complex processes, understand workflow patterns, and identify inefficiencies.
- Process focus: leverages process knowledge to identify opportunities, work with stakeholders to drive and implement change.
- System understanding: experienced in data flows and information tools and can apply emerging trends
- Effective governance: applies knowledge of policies to identify control gaps and design solutions / control measures.
- Reviews process performance (KPIs and SLAs) and adherence to policies and frameworks
- Project Management Skills: Ability to plan, manage, and execute process improvement initiatives
- Controls and compliance: has in depth understanding of the control environment of business and works closely with risk management.
Business Knowledge
- Business knowledge: applies business knowledge for informed decisions, identifying opportunities and aligning ways of working
- Leading practices: leverages external, regulatory and competitor learnings gained form knowledge and experience
- Operating procedures: redesigns operating procedures and develops policies and systems
Influencing and managing through Change
- Inspiring and motivating – strong leader with the power to inspire, energize, and motivate their team to work together to achieve shared goals.
- Building strong relationships – skilled at developing ability to build strong collaborative team connections relationships with their team.
- Making informed decisions – Evaluates challenges Considering problems and challenges from multiple different perspectives, analyse potential outcomes, takes ca
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