Business Analytics Advisor - HIH - Evernorth

Position Summary:

We are seeking a highly skilled Lead Business & Data Analyst to support a strategic, enterprise-wide transformation of the end-to-end client financial workflow. This role will serve as a senior analytical leader within the program, responsible for driving business requirements, end‑to‑end process redesign, data insights, and analytical solutions that modernize legacy processes and enable automation, AI-driven capabilities, and a modern technology ecosystem.

The Lead Business & Data Analyst will work closely with the Director of Program Delivery, cross-functional business stakeholders, and technical teams to ensure the program delivers measurable business value, improved operational efficiency, and enhanced data-driven decision-making.

Key Responsibilities:

Business Analysis & Process Transformation

• Lead end-to-end business requirements gathering across multiple functional areas (Finance, Operations, Accounting, Sales/Account Management).

• Translate strategic objectives into clear business needs, functional requirements, and acceptance criteria.

• Conduct current-state and future-state process mapping, identifying gaps, inefficiencies, and automation opportunities.

• Partner with process owners to redesign workflows and ensure alignment with enterprise standards.

Data Analysis & Insights

• Analyze complex financial, operational, and client data to identify trends, root causes, and opportunities for optimization.

• Develop data models, business rules, and analytical frameworks to support forecasting, reporting, and performance measurement.

• Validate data quality and work with technical teams to ensure data integrity across systems.

Solution Design & Technology Enablement