Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and with a strong work ethic? If yes, this opportunity will appeal to you. The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams. We are looking for a Business Analyst who shares Amazon's passion for the customer—someone who understands the Engineering and Business both. This role requires an individual with excellent understanding of SQL, building ETL pipelines and query development, good business acumen and the ability to work with business, program and product teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space. To be successful in this role you should have superior communication, presentation and organizational skills. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking control and responsibility for achieving the objectives of the role. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate. You will also partner with product management teams as well to identify long term features and programs to improve the seller and customer experience on the Amazon platform. Key job responsibilities · Understand Amazon seller Services products and services and track/report business performance and problem areas using appropriate metrics. · Work cross functionally with the account management team to fix problems with sellers · Use Amazon’s tools to problem solve and validate solutions · Partner to define goals around key operational metrics · Recommend business actions based on analytical findings. Includes defining new metrics, techniques, and strategies to improve seller performance ### Basic qualifications - 1+ years of data analytics or automation experience - 1+ years of capacity planning, operations planning, business analysis or similar experience - Bachelor's degree - Knowledge of data pipelining and extraction using SQL - Knowledge of SQL and Excel at a moderate or advanced level - Experience with data mining tools like SQL, SAS, SPSS, or similar ### Preferred qualifications - Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.