Business Analyst - Decision Platform, RBS

We are building Amazon's first horizontal self-serve decisioning platform — an intelligence layer that upgrades static rule-based systems into outcome-learning, context-aware decision engines. The platform serves multiple tenants across multiple organizations and domains, each requiring structured onboarding, cross-org coordination, and production launch governance.

As a Business Analyst at Amazon, you will serve as a key analytical contributor working on complex business problems across multiple projects. This role combines execution with emerging strategic thinking to deliver data-driven solutions that influence business decisions. You'll work independently with limited guidance, leveraging advanced analytical tools and techniques to provide diagnostic analyses and generate insights that support team goals. The position requires strong technical skills in data analysis, excellent problem-solving capabilities, and the ability to communicate effectively with stakeholders up to senior leadership levels. You'll be responsible for optimizing analytical practices, streamlining business processes, and mentoring others while managing multiple priorities. This role offers the opportunity to drive significant impact through data-informed decisions and process improvements that support Amazon's customer-centric mission.

Key job responsibilities The candidate will own the production and delivery of a suite of standard reports, tools regularly used by the organization to make key business decisions. This will involve:

1. Creating, supporting and continuously improving reports and metrics that support the business operations
2. Converting data into digestible business intelligence and actionable information using tools like Quicksight/Tableau
3. Shaping and delivering key metrics, reports, and indicators by which business can assess its performance
4. Diving deep into large data sets to answer specific business questions using Excel, SQL and other data manipulation languages and present findings and recommendations to senior leadership
5. Working directly with business teams to utilize metrics and analysis to determine improvement opportunities

Tools used include:

1. SQL (Redshift)
2. Excel Advanced VBA
3. Tableau/Quicksight
4. Report scheduling tools (internal)
5. AWS (S3, Lambda, Athena)

About the team

We operate at the intersection of product, science, and GTM — building a platform that connects decision systems across Amazon so that one signal makes all of them smarter. The platform is live with founding tenants, scaling to broad GA, and building pipeline for pan-Amazon adoption. This role is critical to ensuring that every tenant moving through the funnel has the data foundation needed to succeed.