Business Analyst

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Job Summary

The Strategy & Operations Analyst will support strategic initiatives, operational reporting, and business analytics across the Professional Services organization. This role is responsible for developing dashboards and reporting solutions, analyzing operational data, supporting executive business reviews, and delivering actionable insights that improve business performance and customer outcomes.

The ideal candidate brings experience with business intelligence tools such as Power BI and Sigma, strong SQL and Snowflake knowledge, and the ability to thrive in a fast-paced SaaS environment.

Responsibilities

• Develop, maintain, and enhance dashboards, reports, and visualizations using Power BI and Sigma

• Build and optimize data models, reporting frameworks, and KPI tracking to support operational and strategic initiatives

• Write and maintain SQL queries for data extraction, transformation, validation, and analysis