Experience in inbound customer service operations is preferred.
Experience in outbound customer service activities is preferred.
Ability to work effectively under pressure in a fast-paced environment is required.
Strong verbal and written communication skills are preferred.
Basic knowledge of technical support processes is advantageous.
Strong problem-solving and customer issue resolution skills are preferred.
Ability to manage service escalations professionally is required.
Experience with process documentation and operational reporting is beneficial.
Ability to meet service level agreements and performance targets is required.
Strong organizational and time management skills are preferred.
Ability to work collaboratively with team members and stakeholders is required.
Flexibility to adapt to new processes and business requirements is preferred.
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
About Accenture
Accenture, headquartered in Dublin, Ireland, is a global professional services company specializing in IT consulting, strategy, and digital transformation. With a revenue of $64 billion in 2026 and a presence in over 120 countries, Accenture is a key player in AI, cloud computing, and cybersecurity. In India, it operates one of its largest workforces, with over 300,000 employees delivering technology and business solutions to enterprises worldwide. The company partners with major organizations to drive innovation, enhance business processes, and implement cutting-edge technology solutions. Accenture’s focus on sustainability, workforce upskilling, and digital innovation ensures its leadership in the fast-evolving tech landscape.
