Bread Financial – 1st Party Collection Executive

About the job

Key Responsibilities

1. Manage outbound and inbound collection-related calls.

1. Communicate with customers regarding payment dues and resolution of issues.

1. Negotiate payment arrangements while following company policies.

1. Maintain accurate records of customer interactions and payment commitments.

1. Ensure timely follow-up on pending accounts.

1. Achieve collection and performance targets while maintaining a positive customer experience.

Compensation & Benefits:

1. Net take-home salary: 31,500 per month.

1. Salary structure:

28,500 fixed

2,000 allowance

1,000 additional benefits

Shift Details:

1. Work schedule: 5 days working.

1. Week-offs: 2 rotational week-offs.

1. Shift window: 5:30 PM - 9:30 AM.

1. Shift duration: Any 9-hour shift within the assigned window.

Skill(s) required

Effective Communication English Proficiency (Spoken) Time Management

Other requirements

Eligibility Criteria:

1. Excellent communication skills are mandatory.