Selected intern's day-to-day responsibilities include
A. Growth & User Acquisition
Find users in communities: Go to Reddit, Discord, Telegram, WhatsApp groups, and forums where your target users already spend time. Add value first answer questions, share tips then introduce your product. This builds trust and brings organic sign-ups without spamming.
Run outreach programs: Don't just wait for traffic. Send personalized DMs to relevant profiles, partner with influencers whose audience matches your product, and launch campus ambassador programs. Students promote your app on campus and social media for rewards or certificates.
Test ads and messages: Use A/B testing to compare 2+ versions of creatives, headlines, buttons, or push notifications. Example: "Sign up free" vs "Start in 10 seconds". Run both, check which gets higher click-through and sign-up rate, then scale the winner.
Track growth numbers: Monitor impressions, clicks, sign-ups, and CPA = Cost Per Acquisition. If you spend 10,000 and get 100 users, CPA = 100. If revenue per user is lower than CPA, you optimize targeting, creatives, or landing page.
B. Onboarding & Verification
Build smooth sign-up flow: First 5 minutes decide retention. Design steps like email OTP basic details KYC profile setup. Remove unnecessary fields. Balance security and ease too many steps cause drop-off, too few cause fraud.
Manage KYC/ID checks: KYC stops fake accounts. Users often fail due to blurry photos, wrong document, or name mismatch. Track failure reasons and help users fix it with guides or manual review. More verified users = more active users.
Create help content: New users feel lost. Make welcome emails, in-app tooltips, short GIFs, FAQs, and help articles. Example: "KYC failed? Use these 3 tips". Good content cuts support tickets by 30-40%.
Fix drop-off points: Use analytics to see where users quit. If 50% drop at ID upload, add photo tips, allow retake, reduce file size, or add "skip later" option. Small fixes increase completion rate a lot.
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Moderate chats 24/7: In Discord, Telegram, or in-app chat, watch for spam bots, scam links, hate speech, and rule violations. Delete bad content fast to protect trust and user experience.
Enforce rules fairly: First violation = warning with explanation. Repeat = mute, restrict, or ban. Keep records: user ID, reason, action, time. This makes moderation transparent and defensible.
Handle conflicts: Users argue or spread rumors. Step in as neutral moderator, delete toxic messages, remind of rules, and move heated talks to DM. A calm community keeps users longer.4. User Education & Feature Use
Make tutorials: If users don't know a feature, they won't use it. Create 1-2 min screen videos, step guides, GIFs, and posts. Example: "How to add money in 3 taps". Share in app, YouTube, and community.
Host live sessions: Run weekly webinars, AMAs, and demo calls on Discord/Zoom. Users ask questions live, you show features, clear doubts. Record and reuse as content.
Check usage data: Track activation rate = % users who try new feature once. Track time-to-first-use and DAU/MAU ratio = stickiness. Low numbers mean feature needs better UX or more education.5. Customer Support
Help users quickly: Answer user queries on chat, email, WhatsApp, or community within SLA like 2-5 min first response. Solve issues: payment failed, OTP not received, account locked. Fast help = happy users.
Use standard replies: Create approved templates for 50+ common issues. Example: "OTP not received Check spam, resend after 60s". Saves time and keeps tone consistent across team.
Escalate bugs properly: For payment bugs, app crashes, wrong balance, send detailed tickets to tech team. Include user ID, device, OS, screenshots, steps to reproduce. Clear info = faster fix.
Measure satisfaction: After chat, ask "Rate 1-5" = CSAT. Quarterly ask "Recommend 1-10" = NPS. Low scores show where support or product needs improvement.
Study user behavior: Use Mixpanel, Amplitude to see funnels: "5000 saw page 2000 clicked 800 completed KYC". Also read support tickets and feedback to know "why users complain". Combine data + feedback for full insight.
Share weekly reports: Send reports to product and growth teams with top 5 complaints, most-requested features, drop-off points, user sentiment. Help teams decide what to fix or build next.
Test growth loops: Try referral programs "Invite friend, both get 50", login streak rewards, UGC contests "Post story, win prize". These make users bring more users at low cost. Track ROI.
Give recommendations: Don't just share numbers. Add insight. Example: "Android users drop 35% more at KYC due to camera crash". Recommendation: "Fix camera API + add photo tips". This turns data into action.
Skill(s) required
English Proficiency (Written)
Who can apply
Only those candidates can apply who
are available for the work from home job/internship
can start the work from home job/internship between 5th Jun'26 and 10th Jul'26
are available for duration of 3 months
have relevant skills and interests
Women wanting to start/restart their career can also apply.
Other requirements
Interest in community building, social networking, and digital engagement platforms.
Good communication and interpersonal skills.
A proactive and welcoming personality suitable for community interaction.
Comfort with social interaction and user engagement activities.
Interest in contributing ideas and participating in business growth discussions.
Female candidates are encouraged to apply, as 50% women candidates will be hired.
Perks
Certificate Letter of recommendation Flexible work hours 5 days a week
Additional information
Stipend Structure
Fixed pay: ₹ 8,000 - 20,000 /month
Incentive pay: ₹ 2,000 - 30,000 /month
Panda is the world’s first AI-enabled double-date platform with a 50/50 gender ratio model.
The platform follows a no-paywall and no-rating approach for genuine user experiences.
Aadhaar verification is implemented to enhance user safety and authenticity.
Interns receive exclusive Panda merchandise and early access to new platform features.
The internship includes a certificate and a letter of recommendation.
High-performing candidates may receive opportunities for paid roles and leadership positions.
Interns are encouraged to contribute ideas that directly influence Panda’s growth and future direction.
Number of openings
20
About Vedron.ai
Vedron is the operating layer for practical AI, partnering with frontier AI labs, enterprises, and government agencies to build and validate the next era of intelligent systems. Vedron's evaluation science platform combines model-agnostic methods with a verified network of 10,000+ domain experts across law, finance, science, medicine, engineering, public policy, and more. This expert network underpins structured, human-grounded evaluations, red team drills, and alignment workflows that meaningfully improve model performance and safety.
