BPM Consultant

Job Requirements

• Lead BPM activities that involve understanding of client’s business requirements and assessment of current processes, procedures, systems, and organization model.

• Conduct information gathering activities through client interviews & observation, research into current activities, “blue-sky” workshops, and/or assessment of current activities’ outcomes.

• Develop process maps, data flow diagrams, and conceptual alternatives to current state activities.

• Recommend new methods, systems, procedures or organizational changes.

• Work with project stakeholders to implement the proposed changes.

• Maintain communication with clients throughout the implementation process to see if the recommendations work or require modification.

• Lead discussions, offer opinions and share ideas with the team as well with clients.

• Provide milestone-based reports out to stakeholders to maintain governance communication.

• Elevate team’s capability through regular knowledge sharing, continuous improvement, and mentoring sessions.

• Establish and maintain library repository of common solutions, automations, applications, bots, etc.

Work Experience

Skills and Qualifications:

• Master's degree in Business Administration (MBA)