Audiologist

About the job

Telehealth Audiologist Remote | USA Shift BuyHearingAid.com Remote (Work from Home) | USA Business Hours | Full-Time / Part-TimeAbout BuyHearingAid.comBuyHearingAid.com is a fast-growing Direct-to-Consumer (D2C) online hearing aid store serving customers across the United States. We carry the world's top brands Phonak, Oticon, Signia, Widex, and Starkey and are on a mission to make premium hearing care accessible and affordable for every American.As we scale our telehealth operations, we are looking for a passionate, experienced Audiologist to join our remote team. Role OverviewAs a Telehealth Audiologist at BuyHearingAid.com, you will be the expert voice our customers trust. You will conduct remote hearing aid fittings, tune-ups, and adjustments, guide customers through their hearing journey, and ensure every patient achieves the best possible outcome with their device. Key Responsibilities

• Conduct remote hearing aid tune-ups, fine-tuning, and programming adjustments via telehealth platforms
• Provide expert customer consultations on hearing aid selection, usage, and maintenance
• Guide new customers through onboarding and first-fit experience
• Troubleshoot issues across brands: Phonak, Oticon, Signia, Widex & Starkey
• Follow up with patients post-fitting to ensure satisfaction and optimal performance
• Maintain accurate patient records and document all consultations
• Coordinate with the sales and support team for a seamless customer experience
• Stay updated on the latest hearing aid technology and fitting best practices Requirements
• Doctor of Audiology (Au.D.) degree or equivalent qualification
• Minimum 2+ years of clinical experience in hearing aid fittings and adjustments
• Hands-on experience with Phonak, Oticon, Signia, Widex, and/or Starkey
• Proficiency with Remote Fine Tuning (RFT) and manufacturer fitting software (Target, Genie, Connexx, etc.)
• Excellent communication skills confident, clear, and empathetic with patients
• Comfortable working independently in a remote telehealth environment
• Availability to work during US business hours (EST / CST / PST) Nice to Have
• Experience in a D2C, e-commerce, or telehealth audiology setting
• Familiarity with CRM tools or patient management software
• Strong sales consultation ability able to guide customers toward the right product
• Experience conducting online video consultations (Zoom, Teams, etc.) What We Offer
• 100% remote work from anywhere
• Competitive compensation (salary + performance incentives)
• Full-time and part-time options considered
• Opportunity to be an early key hire in a growing telehealth brand