Associate/Sr. Associate | WNS Global Services | Mumbai

About the job

We're Hiring: Associate / Sr. Associate Operations Planning in Mumbai Do you thrive in a fast-paced operational environment where every decision helps keep airport operations running smoothly?Join our Operations Planning team and play a critical role in ensuring day-ahead staffing readiness, workforce scheduling, and real-time operational support for airline operations. Location: Mumbai Shift: Rotational (aligned to Air Canada operations) What You'll Do: Support airport roster planning and workforce scheduling Coordinate staffing coverage and relief assignments Manage attendance exceptions, sick calls, and backfill actions Track overtime, undertime, and workforce compliance Prepare operational reports and staffing updates Handle inbound and outbound operational calls in a time-sensitive environment What We're Looking For: Graduate or Undergraduate degree Strong MS Excel skills and attention to detail Excellent communication skills in English Comfortable working in a dynamic, operational environment Experience in workforce planning, scheduling, airline operations, or workforce management is preferred Why Join Us? Be part of a global aviation support operation Work in a collaborative and high-impact environment Gain exposure to workforce planning and airline operations Build a rewarding career with opportunities for growth Apply now or share your resume on anurag.deshpande@wns.com.

Salary

Probation:

Duration:

Salary during probation: After probation:

Annual CTC: Competitive salary

Number of openings

1 Editor’s note

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