Associate, SME Sales
Razorpay
<div class="content-intro"><p>Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.</p> <p>Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.</p> <p>From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech</p> <p>Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.</p> <p>Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.</p> <p>Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.</p> <p>We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.</p> <p>But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.</p></div><p data-start="74" data-end="737"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-start="74" data-end="91">Role Overview</strong></span><br data-start="91" data-end="94"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are looking for a Sales Associate. This role focuses on handling inbound and SDR-generated demo opportunities, understanding customer needs, conducting product demonstrations, and converting qualified prospects into paying customers. You will work closely with the pre-sales and SDR teams who generate demos, while you focus on discovery, solution positioning, negotiation and deal closure. This role requires strong consultative selling skills, disciplined pipeline management and the ability to thrive in a fast-moving, experiment-driven sales environment.</span></p> <p data-start="739" data-end="759"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-start="739" data-end="757">What You’ll Do</strong></span></p> <ul data-start="760" data-end="1536"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="azizvf" data-start="760" data-end="825"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Conduct product demos for inbound and SDR-qualified prospects</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="d1e5zx" data-start="826" data-end="908"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Understand customer business models, operational workflows and financial needs</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="1rru2ib" data-start="909" data-end="971"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Position solutions effectively based on customer use cases</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="1aixxfq" data-start="972" data-end="1051"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage a healthy pipeline and ensure timely follow-ups and deal progression</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="jlc3s4" data-start="1052" data-end="1122"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Handle commercial discussions and negotiate pricing where required</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="1rfc3ox" data-start="1123" data-end="1181"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain strong CRM hygiene and accurate deal tracking</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="1gfr7s6" data-start="1182" data-end="1259"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Identify opportunities for cross-sell and upsell across the product suite</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="ke3chb" data-start="1260" data-end="1347"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Collaborate with SDR, marketing, operations and product teams to move deals forward</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="1tnob0y" data-start="1348" data-end="1456"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Contribute ideas and run small experiments to improve conversion rates, messaging and demo effectiveness</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="lqectb" data-start="1457" data-end="1536"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Use AI and automation tools to improve productivity and customer engagement</span></li> </ul> <p data-start="1538" data-end="1566"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-start="1538" data-end="1564">What We’re Looking For</strong></span></p> <ul data-start="1567" data-end="2006"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="18hnij1" data-start="1567" data-end="1647"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1–3 years of B2B sales experience in SaaS, fintech, banking or tech products</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="akovn1" data-start="1648" data-end="1716"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong ability to conduct structured discovery and product demos</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="lnsaug" data-start="1717" data-end="1790"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Comfortable managing multiple inbound leads and active deal pipelines</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="13wnhtv" data-start="1791" data-end="1843"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong negotiation and objection handling skills</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="izey09" data-start="1844" data-end="1904"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">High ownership mindset and ability to work independently</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="1xru70s" data-start="1905" data-end="1958"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent written and verbal communication skills</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="648kqv" data-start="1959" data-end="2006"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Good CRM discipline and pipeline management</span></li> </ul> <p data-start="2008" data-end="2026"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-start="2008" data-end="2024">Bonus Points</strong></span></p> <ul data-start="2027" data-end="2294"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="izh8dx" data-start="2027" data-end="2104"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience selling financial products or SaaS platforms</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="1tbymfk" data-start="2105" data-end="2176"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience selling to founders, finance leaders or operations teams</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="e00txg" data-start="2177" data-end="2243"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Curiosity about AI tools and automation for sales productivity</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-section-id="e6tzk0" data-start="2244" data-end="2294"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience in high-growth startup environments</span></li> </ul><div class="content-conclusion"><div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3a65a3c2-7fff-88ff-9e94-8ab11a050d04">Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. </span><br></span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3d0a9248-7fff-a2fd-6fa3-5026f85768d7">Follow us on <a href="https://www.linkedin.com/company/razorpay/mycompany/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/razorpay/mycompany/&source=gmail&ust=1660290870959000&usg=AOvVaw0f6sCrv8Ce3IHBvN2Sev8Z">LinkedIn</a> & <a href="https://twitter.com/Razorpay" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Razorpay&source=gmail&ust=1660290870959000&usg=AOvVaw0ViuP9uutFg1qFCm2nHeh1">Twitter</a></span></span></div></div>
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