Associate Resume Consultant

About the job

This job is based out of Delhi.

Key Responsibilities

1. Write highly technical documents in English, including professional portfolios, resumes, CVs, social media profiles, biographies, and other client documents.

1. Conduct detailed requirement analysis with diverse clients, including junior associates, executives (VPs/CXOs), and specialized professionals, to understand job roles and document requirements, provide consulting, and ensure timely delivery of assignments.

1. Use MS Office extensively to produce high-quality, professional-looking documents.

1. Demonstrate strong spoken and written English communication skills while interacting with internal and external stakeholders.

1. Conduct secondary research to develop unique and innovative document formats and content strategies, and gather relevant industry jargon for various profiles.

1. Review and ensure all client documents meet prescribed quality standards and compliance norms.

1. Communicate with customers, handle escalations, and resolve issues promptly.

1. Achieve process SLAs and generate MIS reports.

1. Conduct research to stay updated on industry knowledge and trends.

Skill(s) required

Content Writing Technical Writing

Other requirements

1. Any bachelor’s degree, preferably in English, Journalism, Public Relations, or a related field. An MBA in HR is a plus.

1. Candidates with 1–2 years of experience, preferably in HR, content writing, or client management.