Associate Product Manager

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Title: Associate Product Manager

Job Description Summary:

Under general supervision (but works independently most of the time) responsible for helping execute the strategy of the product umbrella as outlined by the Lead Product Manager, Head of Product Management and Product Executive for the umbrella. Responsible for Product Management Lifecycle activities in partnership with the Senior Product Manager such as helping define the target client segment market and evaluating industry trends and uncovering opportunities, perform launches and post launch assessments/ recommendations. The Associate Product Manager will also be responsible for performing regular maintenance of product materials, maintaining product inventory and key metrics Support new product introduction by creating the risk analysis. Provide sales support through client/ prospect pitches and RFP response and review.

Major Duties:

- Support discovery and innovation by creating client personas and evaluating competitors

- Assist in new product planning activities by deriving forecasts, composing product requirements and establishing future metrics

- Display a balanced, cross- functional perspective, liaising with the business to improve efficiency, effectiveness and productivity

- Support new product introduction by creating the risk analysis

- Track customer satisfaction, evaluate metrics and KPIs, gauge channel performance, conduct post product launch audits

- Provide sales support through RFP response and review