Responsibilities Liner Coordination & Support Act as a daily operational touchpoint for shipping lines and their appointed agents.Coordinate vessel schedules, port cut-offs, stuffing plans, and container availability.Assist in allocation management for export stuffing and facilitate slot utilization.Track ETA/ETD, rotation schedules, and communicate updates to internal teams and customers. B. Documentation & Process Handling Ensure timely submission and verification of documentation required by liners (Shipping Bills, VGM, EIR, LOI).Support in DO (Delivery Order) validation for import cargo.Coordinate for checklist corrections, BL amendments, and correction approvals with liners.Maintain daily documentation logs, vessel reports, and compliance records. C. Customer & Stakeholder Management Support CHAs, freight forwarders, and exporters/importers with liner-related queries.Address documentation discrepancies, slot issues, and container-related concerns.Build rapport with liner representatives to improve service coordination and response time. D. Operational Coordination Coordinate with CFS/yard teams for container placement, stuffing priorities, and movement planning.Monitor container inventory, damages, empty acceptance, and release procedures.Coordinate with transporters for timely placement and evacuation of containers as per liner instructions. E. Reporting & MIS Prepare reports related to liner performance, slot utilization, stuffing status, and volume handled.Track vessel-wise liftings, pendency, and release movements.Highlight operational exceptions, delays, and risks to the Liner Relations Manager. F. Compliance & Governance Ensure adherence to liner-specific SOPs and operating guidelines.Follow safety, documentation accuracy, and operational compliance standards.Support audits, reconciliations, and internal governance processes Key Performance Indicators (KPIs) Slot allocation utilization percentage.Timeliness and accuracy of documentation.Query response and issue resolution TAT.Reduction in vessel miss-outs or delays.Customer/liner satisfaction levels.Compliance with SOPs and audit standards. Qualifications Graduate in Logistics, Supply Chain, Commerce, or a related field.Diploma/Certification in Shipping & Logistics is an added advantage.5–8 years of experience in CFS/ICD/port operations, shipping line coordination, or freight forwarding.Understanding of EXIM processes, vessel operations, and liner documentation.