Associate Manager - Cargo Sales

Organization Context

Position Title: Cargo Sales Manager

Job CodeGrade: Manager/Associate Manager

Function: Commercial- Cargo

Location: -Reports to: Lead -

Regional Cargo SalesRole

Level: CXO-4

Job Purpose. To execute regional cargo sales strategies that maximize revenue growth and ensure alignment with Air India’s broader commercial objectives. • To manage all aspects of cargo sales within the designated regions, overseeing sales team activities, client management, and strategy implementation.

Key Accountabilities

Regional Sales Management • Lead the execution of sales strategies across the designated regions, developing plans to increase top-line growth and enhance market competitiveness.

Client Relationship Development • Build and maintain strong relationships with key regional clients, identifying new business opportunities and ensuring high levels of customer satisfaction.

Performance and Strategy Oversight • Monitor and analyze regional sales performance according to established KPIs, making strategic adjustments to meet or exceed sales targets. Provide regular reports and insights to the Lead Regional Cargo Sales.

Collaboration with Key Departments • Work closely with the Product Development, Pricing and Revenue Management, and Operations teams to ensure that sales strategies are well-supported by product offerings and operational capabilities.

Skills/Qualities RequiredStrategic Sales Acumen Client Management and NegotiationTeam Collaboration and Communication Market and Competitive AnalysisStrategic and Analytical Thinking Adaptability and Innovation Skills - Excel & PPT.

Key InterfacesInternal Interfaces

Lead - Regional Cargo Sales • Direct reporting and strategic guidance to align regional activities with overarching sales goals.Product Development and Operations • Ensure that regional sales strategies are supported by appropriate product developments and operational capabilities. • Share client feedback and market insights to help tailor products and services to regional demands.Pricing and Revenue Management • Coordinate to develop dynamic pricing strategies that maximize profitability while remaining competitive.Marketing • Collaborate on targeted marketing campaigns and promotional activities to support regional sales efforts.