Associate-Customer Service

130 years of trust. One team shaping what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,5 00+ people. Twelve countries. Four continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting servi ces, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.

Job Description

Designation: Senior Associate Customer Service

Job Location: Allianz Services, Tower B, EON IT Park, Kharadi, Pune

Experience: 0 – 6 Years

Company: Allianz Services, India

About the Role

We are looking for a motivated and detail oriented Customer Service professional to join our team in Pune. This is an excellent opportunity for freshers or early career individuals who are eager to build a career in customer service within a dynamic and supportive environment.

Key Responsibilities

Handle and process a high volume of customer service tasks efficiently while meeting daily targets

Communicate effectively with internal and external stakeholders via written and verbal channels

Maintain accuracy and attention to detail across all assigned tasks

Adhere to defined timescales and service level agreements (SLAs)

Collaborate with team members to ensure seamless service delivery

Required Skills & Qualifications

Education: Any graduation

Communication: Excellent verbal and written communication skills in English, with the ability to adapt style to suit different business audiences

Teamwork: Strong team player with a collaborative mindset