Assistant Manager - Workplace

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description: Workplace Ambassador

Department: Facilities Management - Workplace Services

Reports To: Workplace Manager

Position Overview

We are seeking dynamic Workplace Ambassadors to serve as the face of workplace experience, managing soft services operations and ensuring exceptional employee experiences across locations. This role requires customer-focused professionals who can seamlessly operate between both sites, acting as the primary point of contact for employees while coordinating various soft services to create a world-class workplace environment.

Key Responsibilities

Employee Experience & Engagement.

Serve as primary point of contact for employees across workplace services.

Provide exceptional customer service and resolve employee queries promptly.

Proactively engage with employees to understand needs and gather feedback.

Support new employee onboarding and workplace orientation.

Facilitate employee events, celebrations, and engagement activities.

Maintain a welcoming and professional workplace atmosphere Multi-Location Flexibility Seamlessly operate between locations as required.

Maintain consistent service standards and employee experience across both sites.

Adapt to varying workplace cultures and operational requirements at each location.

Support inter-location coordination and employee transitions Ensure effective communication between site teams and management.