Assistant Manager - Soft Skill/Behavioral Training
Internshala
About the job
About Our Client: A globally present leading wholesaler, B2B manufacturer of gold & diamond jewellery, selling to large retailers across the world. We are among the world's leading vertically integrated diamond and jewellery companies known for integrity, innovation and trust. Job Title: Assistant Manager Learning & Development/Training (Soft/behavioural skill) Education: Bachelors degree in HR, Psychology, Business Administration, or a related field. A postgraduate qualification in L&D or HR is an advantage. Experience: 3 - 6 years of experience in Learning & Development, with exposure to training design, delivery, and evaluation, focusing on Blue-collar employees Location: SEEPZ, Andheri E, MumbaiWorking Days: Mon-Sat (17 Saturdays off annually) About the Role: The Assistant Manager Learning & Development plays a pivotal role in enhancing organisational capability through effective learning strategies and training interventions. This role involves identifying skill gaps, designing and delivering impactful learning programs, and evaluating outcomes to drive employee development and business performance. The position requires strong collaboration, project management, and instructional design expertise to ensure alignment of learning initiatives with organisational goals. Roles & Responsibilities:1. Training Needs Analysis:
- Partner with business leaders and managers to identify learning needs through performance reviews, competency mapping, and feedback mechanisms.
- Analyse organisational and departmental training requirements to design targeted development plans.2. Program Design & Development:
- Design and update learning programs, including onboarding and functional skill development, using blended learning approaches.
- Develop e-learning modules and digital learning content leveraging modern authoring tools.3. Content Creation:
- Create engaging, high-quality training materials such as manuals, presentations, facilitator guides, and learner handouts.
- Strong experience in content creation and training delivery (workshops, sessions, onboarding programs, etc.) in Hindi as well.
- Ensure content is current, relevant, and consistent with learning objectives and organisational values.4. Training Delivery:
- Facilitate interactive training sessions, workshops, and webinars using diverse methods including case studies, role plays, and simulations.
- Support internal trainers and subject matter experts in delivering effective learning interventions.5. Learning Program Management:
- Manage end-to-end logistics of training programs including scheduling, budgeting, vendor coordination, and attendance tracking.
- Maintain accurate records of training activities and participant progress.6. Evaluation & Continuous Improvement:
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