Assistant Manager Soft Services

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description: Asst Facility Manager Soft Services

Overall Responsibility

- Building operations, service contracts, financial management.

- Maximize utilization of suppliers, preferred vendors/contractors, and the level of spending with Minority/Women owned Business Enterprises.

- Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review.

- Support sourcing and site managers through procurement.

- Ensure compliance with operational audit and safety standards.

- Establish relationships with client site leads, business partners such as EHS leads and FM clientele to establish trust and credibility.

- Work with the Facility Manager to oversee the delivery of maintenance, repair, custodial, security and other building services.

- Assist in the development and management of the annual operating budgets.

- Implement site-level innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity. Encourage team to be innovative in client service / problem solving.

- To maintain consistency and achieve 99.5% of timely AHD closure in operational area.

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- Lead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effort.

- Plays an important role with dual responsibilities for communication and reporting.

- Follows all reporting protocols for all commercial, costing and billing for the FM contract.